You must recognize that all the complaints that are posted on RC are only of the customers that are unhappy with the online store. Of course everyone knows this. The really number that would make this a lot easier to buy from a company that is getting a bad rap would to see the % of unhappy customers vs. the happy customers. Maybe there is only 1% or less of unhappy customers, but now are you willing to take the chance to be one of those???? Not me. It seems the real issue is with the customer service; of course you take this chance with any online store. If you want the newest coral and are willing to pay and take a chance go for it!!!