Sorry you had such a bad experience...I know most of the crew and I definitely don't get that feeling from them. I don't even spend a bunch of money there. Just never got the "jerk" impression from them.Park Ridge. The owner and most of the workers (all but one or two) are complete jerks though, but wow is the store cool.
I'd agree. Although "hate" is a strong word, lol...their snailmail does offer some good deals from time to time.
Sorry to bump an old thread but I went there Sunday at about 3:35 to buy some fish and they offer a 7 day warranty if u bring a water sample. I brought water in with me and they wouldn't test it or offer me the warranty because they don't test water 20 mins before closing. I thought it was a bunch of BS and they guy seemed to give me attitude about it. They have a good selection but their cs sucks
Old threads sometimes need bumping. Some tests run at least 20 mins to be accurate (if I remember correctly; can U tell I don't test
), but that doesn't excuse a lack of explanation. I'm not defending them, but the "good" CD probably ran out of that person at end of day, haha...sorry U had a lackluster experience. The next time I'm in there, I'll ask why they don't test that close to closing and report back here.
You went on a Sunday! I gotcha...and I probably know who you dealt with. He has his good and bad days. I'm in there enough that I usually get good cs, but everyone can have an off day. Also, I agree, at longest on of those tests should take roughly 10-12mins, but all of them involve some mixing and what not, and in reality, one person doing 5 tests at even 5 mins each, would complete it in 25 mins. Should they have sucked it up and stayed a little longer, maybe, but it's a gray area.
I'm glad you had a better experience than before! Mike is good peeps. Rich is always a hoot. The whole crew there with their wonderful counter girls make for a usually good experience.I actually had a great experience with the Living Sea when I got my Moorish Idol and Coral Beauty. True, both turned up sick in my QT, but they stayed a bit after, were more than friendly, and I got some good prices. I don't know, experiences vary for me there. Rich is always great though! Also, try and get Mike (owner) to go on a tirade about LEDs and their incompetence. That's a fun argument to have.
We've talked about that place...here and elsewhere. Biggest advice: If you choose to shop there, you should probably have a QT set up; otherwise it's purchase at your own risk.
Are you sure it's RC? That's typically the price of their IO salt boxes. And like Jay said, it is IMPERITIVE that you QT ANY fish you buy from their.
